The carrier profile changes.
It might be the first power-up, a customer moving the device to a new carrier, or LinQ1Zero falling back to its global backup profile during an outage.
First power-up ✓
Move to a new carrier ✓
Outage fallback ✓
NewBuilt into LinQ1Zero
Devices that configure their own connectivity.
NuvoAutoLinQ sets the correct APN on every device with a LinQ1Zero SIM, for every carrier profile. Devices connect on first power-up, stay connected through network changes and keep their settings locked to the right values.
First power-up Connects with
the right APN
the right APN
Network change APN follows
the profile
the profile
In the field Nothing to
configure
configure
01 The problem
Full bars. Nothing gets through.
A wrong APN, the setting that tells a device which network gateway to use, is one of the most common reasons connected devices fail to come online. The device shows full signal but goes nowhere.
Configured by hand
Settings typed in before the device ships.
Carriers can push APN settings to the modem, but many modems in payment terminals don’t fully follow the standard, so the settings don’t take.
Someone pre-configures and kits devices before they ship, or keys APN strings into each terminal by hand.
Across thousands of devices, several hardware models and more than one carrier, mistakes are easy to make and slow to find.
A carrier change or a curious employee can leave the device on the wrong settings, and nobody notices until it stops working.
→
NuvoAutoLinQ
Settings that come from the SIM.
The SIM sets the correct APN whenever it activates or changes carrier profile.
Where the modem won’t accept carrier settings, a companion app trusted by the SIM sets them in Android instead.
Configuration is enforced from the SIM, so it holds across profile switches and can’t be changed locally by accident.
Error detection identifies misconfigured devices and corrects the APN and communications settings.
02 How it works
One profile change. One correct APN.
Every time a LinQ1Zero SIM activates or changes carrier profile, NuvoAutoLinQ runs the same three steps. No server command, no site visit and no firmware change.
NuvoAutoLinQ identifies the APN that profile needs.
The NuvoLinQ applet on the LinQ1Zero eUICC works out the right APN for whichever carrier profile is now active. The decision is made on the SIM itself.
New profile
→
Applet
→
Right APN
It sets the APN on the device, and keeps it there.
The device connects with the right settings. Because they’re enforced from the SIM, they hold until the next profile change and can’t drift through local changes.
APN Set automatically
Local changes Locked out
Data ✓ passing
03 Two editions
Two editions. Every modem covered.
Most devices follow the 3GPP standard for receiving network settings. Plenty of purpose-built hardware doesn’t. NuvoAutoLinQ has an edition for each, and the SIM decides which one does the work.
On the SIM
eUICC Edition
A NuvoLinQ applet that runs on the LinQ1Zero eUICC using carrier privileges. It works independently of the device operating system and sets the APN on any device whose modem follows the 3GPP standard.
Runs on the LinQ1Zero SIM
Device-OS independent
Any 3GPP-compliant modem
On the device
Android Edition
For the modems that don’t follow the standard. A companion application, recognized and trusted by the LinQ1Zero eUICC, configures APNs at the operating-system level, where the modem firmware can’t get in the way.
Android 7 and later
Trusted by the SIM it runs with
Sets APNs in the OS
Ready from the factory. NuvoLinQ is working with device manufacturers to install NuvoAutoLinQ at the factory, so devices arrive ready to connect.
04 Always On
When the network fails, the settings follow.
LinQ1Zero already detects when data has stopped getting through, not just when signal drops. NuvoAutoLinQ makes sure the device connects properly on whichever network it moves to.
It checks data, not bars.
LinQ1Zero runs active data-path checks, so it catches the outage a signal meter misses: the device is attached to the tower, but no traffic is getting through.
It falls back to 350+ networks.
When the primary network fails, LinQ1Zero switches to a global backup profile with access to more than 350 operator networks. The decision is made on the SIM, so it doesn’t depend on reaching a cloud platform mid-outage.
The right APN comes with it.
NuvoAutoLinQ applies the APN the new profile needs, so data keeps flowing without a server command, a site visit or a firmware change.
05 What you get
Deploy the device. It does the rest.
NuvoAutoLinQ moves APN configuration out of the warehouse and the field, and into the SIM. Here’s what that means for a LinQ1Zero fleet.
Connection on first power-up
The correct APN is set automatically, including on hardware whose modem won’t accept carrier settings.
No field configuration
No pre-configuring devices, kitting SIMs or sending a technician to key in settings.
Settings that can’t drift
Configuration is enforced from the SIM, so it holds across profile switches and can’t be changed locally by accident.
Automatic correction
Error detection identifies misconfigured devices and corrects the required APN and communications configurations.
A longer list of deployable devices
Models that were too awkward to configure reliably can now join the fleet.
See it on your own devices.
Bring the models that give you trouble. We’ll show you how they configure themselves.
Book a demonstration06Frequently asked questions
Questions buyers and assessors ask about NuvoAutoLinQ.
Straight answers, no sales call required. Every claim here is the same one we make in the contract.
What is NuvoAutoLinQ?
NuvoAutoLinQ is NuvoLinQ's proprietary technology that configures the cellular settings on devices with a LinQ1Zero SIM automatically. Whenever the SIM activates or changes carrier profile, it identifies the APN that profile needs and sets it on the device. Devices connect on first power-up and stay connected after every network change, with no pre-configuration, kitting or technician.
What is an APN, and why does a wrong one stop a device connecting?
An APN (access point name) is the setting that tells a device which network gateway to use. If it is wrong, the device can show full signal and still pass no data. Many modems in purpose-built hardware such as payment terminals don't fully follow the standards that let carriers push these settings, so APNs often end up entered by hand.
Which devices does NuvoAutoLinQ work with?
The eUICC Edition runs on the LinQ1Zero SIM and sets the APN on any device whose modem follows the 3GPP standard, independently of the device operating system. The Android Edition covers modems that don't: a companion application trusted by the LinQ1Zero eUICC configures APNs at the operating-system level on devices running Android 7 and later.
What happens to the APN when LinQ1Zero switches to a backup network?
LinQ1Zero detects when data stops getting through, not just when signal drops, and switches to a global backup profile with access to more than 350 operator networks. When that happens, or when a device moves to a new carrier, NuvoAutoLinQ applies the matching APN for the new profile, with no server command, site visit or firmware change.
Can someone on site change the APN settings by mistake?
No. NuvoAutoLinQ enforces the configuration from the SIM, so it holds across carrier profile switches and can't be changed locally by accident. Its error detection also identifies misconfigured devices and corrects the required APN and communications settings, so a device doesn't sit on the wrong configuration until someone notices.
How do I get NuvoAutoLinQ?
NuvoAutoLinQ is available to customers using a LinQ1Zero SIM, as an enhancement to the LinQ1Zero platform. NuvoLinQ is also working with device manufacturers to install it at the factory, so devices arrive ready to connect. To book a demonstration, contact the NuvoLinQ sales team through the contact page.
07 get started
Bring us the devices that won’t connect.
NuvoAutoLinQ is available to customers using a LinQ1Zero SIM, as an enhancement to the LinQ1Zero platform. Book a demonstration, or tell us which device models give your team trouble today.
The eUICC Edition works with modems that follow the 3GPP standard. The Android Edition runs on devices with Android 7 and later.
Demonstration request
Device models
e.g. Android POS, countertop terminal
Fleet size
e.g. 4,200 devices
Where setup goes wrong
First power-up · carrier change · on site
Work email
name@company.com