Products

LinQ1Zero LinQView ScanLinQ Private APN Tier 1 Carrier Network

Solutions

POS & Payments Self-Serve Kiosks Telematics & Fleet Fixed Wireless

Resources

Insights Case Studies Newsroom eNewsletter

Company

About NuvoLinQ Contact Us
Talk to Sales →

Always-on connectivity for the self-service kiosks nobody is watching.

Single-SIM zero-touch deployment, multi-carrier failover, and full remote management for every ordering terminal, ticketing kiosk, and self-checkout in your fleet. Visible in one console. No truck rolls.

OperationAlways-on
CompliancePCI DSS
StandardGSMA SGP.32
NetworkPrivate APN

01The Unattended Reality

When a kiosk goes dark, nobody is there to notice

Kiosks are uniquely vulnerable because there's no human nearby to notice or respond to a connectivity failure. These are the specific operational and reputational risks every kiosk operator should be planning against.

01 · Queue & reputation

When a kiosk goes offline in a busy location, the queue builds — and the blame lands on the business, not the SIM provider.

Customers don't know your carrier. They know your logo. A 20-minute outage at lunch in a busy lobby costs you the order and the customer relationship behind it — long after the device is back online.

15s LinQView polls every kiosk every 15 seconds. Your team knows a device dropped before the queue builds
02 · No on-site IT

Outages go undetected for hours unless there's real-time monitoring

There's no manager glancing at the terminal, no cashier waving you down. Without a live heartbeat from every kiosk, you find out about downtime from a customer complaint — and by then revenue is already gone.

real-time monitoring · live heartbeat
03 · PCI scope

Payment kiosks carry the same PCI compliance requirements as POS terminals.

If your kiosk accepts a card, it's in PCI scope. The security story you tell for your POS fleet has to apply here too — same private APN, same isolation, same audit trail.

PCI DSS · same scope as POS
04 · Physical environment

Physical Environment demand industrial-grade SIM hardware, not consumer-grade.

A removable SIM in an outdoor enclosure is a single point of failure waiting to happen. Soldered, sealed, temperature-rated hardware is the only honest answer for unattended devices in the real world.

industrial-grade · soldered & sealed

02KIOSK-NATIVE CONNECTIVITY

NuvoLinQ keeps kiosks online. Automatically. Without a site visit.

Every connectivity decision in the SIM is tuned for unattended operation. From hardware form factor to network policy, the kiosk just keeps running while the platform handles the rest.

Automatic carrier failover — the customer never knows the kiosk almost dropped.

If the primary carrier signal degrades, the kiosk silently switches to a standby carrier. The session above it never breaks; no order is lost, no screen flickers, no human is paged. It's the difference between a kiosk that's "up" and a kiosk that's actually earning.

0 ms250 ms · auth window
< 200 ms P99 silent failover — modem-level carrier swap, well inside the transaction-auth window.
01

MFF2 / MFF4 industrial SIM form factor

Lost link comes back with exponential backoff tuned for kiosks — not phones. No human reset, no morning queue at the help desk.

-40 / 85°Cop range
02

Zero-touch deployment with LinQ1Zero

Soldered directly to the board. No removable SIM, no physical failure point, rated for -40 to 85°C. Built for outdoor enclosures, not phone cases.

0field visits
03

Real-time monitoring via LinQView

Know the moment a kiosk loses signal — before any customer does. Live heartbeat, fleet-wide presence, sub-second update latency.

15 sheartbeat
04

ScanLinQ field workflow

Maintenance staff scan the kiosk QR to log a support ticket with full device context attached — no phone call, no triage on hold.

scan → ticketin seconds
05

Private APN + static IP

For payment-accepting kiosks, the same PCI-grade isolation we apply to POS. Dedicated APN, static IP per device, IP-whitelistable end to end.

PCI L1same scope as POS

03Where Kiosks Operate

Every unattended environment your team is responsible for.

Kiosks appear across many industries. The breadth of environments helps you spot your own — same SIM, same console, same always-on behaviour underneath every one of them.

01

Retail checkout & returns

Self-checkout lanes and returns kiosks. Hundreds of devices per store, all on a shared WAN you can't take down.

In-store · attended-light
02

Food & beverage order kiosks

QSR lobby, stadium concourse, airport food court. Peak-hour signal contention, lunch-rush throughput.

QSR · stadiums · airports
03

Parking payment terminals

Lot exits, garage entries, on-street meters. Outdoor enclosures, dispersed sites, PCI scope.

outdoor · dispersed · PCI scope
04

EV charging stations

Curbside, lot-side, fleet-depot. Long sessions, intermittent power, environmental extremes.

-40 to 85°C · outdoor
05

Healthcare check-in

Clinic and hospital lobby check-in. Privacy-sensitive environments, always-on for triage flow.

HIPAA-aligned · in-lobby
06

Transit ticketing & wayfinding

Rail platform, airport terminal, ferry dock. High-traffic locations, 24/7 uptime requirement, zero tolerance for offline.

Transit · 24/7 traffic

04LinQView

Every kiosk. Every signal. Every alert before the call.

A kiosk-tuned LinQView: fleet map with live status, automated alerts when a kiosk drops, remote OTA at scale, and usage reporting to spot anomalies before they become outages.

Fleet console · LinQ
Kiosk fleet · North America · 7,820 devices
Live
Online
7,820
↑ 99.99% uptime · 30d
Alerts open
11
3 degraded · 8 watch
Fleet uptime · 90d
99.99%
↑ within SLA
Automated alerts · last 30m
SessionsFailovers
K-2049-LAXOrdering kioskVerizonOnline
K-0871-ORDParking terminalAT&TFailover
K-3310-YYZTransit ticketingT-MobileOnline

Fleet map · live status per kiosk

Every kiosk location with online / offline / degraded state visible at a glance. Spot offline units immediately — no polling lag, no spreadsheet reconciliation.

Automated alerts when a kiosk drops

Email, SMS, or in-dashboard flag — routed to the right ops team the moment a device misses its heartbeat. No customer call needed to find the outage.

Remote OTA updates · zero site visits

Push config changes, profile swaps, and firmware to any kiosk — one device, one region, or the entire fleet. Staged, monitored, rollback-able.

Usage reporting & anomaly flags

Push config changes, profile swaps, and firmware to any kiosk. One device, one region, or the entire fleet. Staged, monitored, rollback-able.

05Social Proof

Real Fleet Outcomes

Real fleets, real environments, real uptime numbers. If your team owns unattended hardware, these are the outcomes you should expect on day 90.

★ Case study · EcoTank Canada

EcoTank Canada kept 1,180 unattended terminals online through one of the harshest deployment winters on record.

A customer pays at a handheld POS terminal with a tap card
"NuvoLinQ offers us wireless technology solutions at our pumps which makes for a seamless installation. The NuvoLinQ network also provides access to both Rogers and Bell networks, allowing for connection to the strongest signal. So never a worry about connectivity."
EC
EcoTank Canada
1,180Terminals live
99.99%Uptime · 90d
8 wksTotal deployment
Across the unattended fleet
99.9%
average uptime across 9,400+ kiosk-class deployments managed on NuvoLinQ in the last 12 months.
9,400+Kiosk deployments
24Markets · NA & EU
Get started

Ready to bring your kiosk fleet online?

Tell us about your footprint. We'll map your devices, identify the right deployment approach, and give you a concrete rollout plan — not a generic demo.