Client Overview
Connect2Go has been offering security solutions for home and business monitoring to its global base of Dealers for more than 10 years. In 2022, the company expanded its portfolio to include a generation of cloud-based offerings, extending its wireline services to include both a primary and a back-up wireless solution.
With more than 10,000 Dealers globally, Connect2Go needed hands-on control of its wireless data through a single sign-on portal in order to manage and streamline day-to-day operations as it continued to grow its dealer network.
Challenge: One secure, private network instead of many carriers
A priority in expanding Connect2Go's security business was a wireless data partner that could provide a world-class network with private, secure infrastructure. Key requirements included:
- Airtight security: An extremely secure network with QoS, to avoid economic harm in a landscape of increasingly complex hacking campaigns.
- Static over dynamic IP: Static IP connections as a minimum baseline for network security.
- One partner, not many: Managing multiple carriers and portal sign-ons was proving time-consuming, costly, and inefficient.
As Connect2Go expanded its product line to include the DUO IP/LTE dual-path communicator for DSC PowerSeries and Honeywell Vista panels, and its Sidekick LTE add-on backup product, it needed a partner that could also surface the IoT data patterns behind the wireless usage component.
Solution: A private backbone with single-pane control
Connect2Go found a match in NuvoLinQ's private, secure wireless backbone and the LinQView portal. The partnership delivered:
A secure, private network
Static IP per device and QoS on a private backbone gave Connect2Go the security baseline its dealers and end customers require.
One global partner
Consolidating multiple carrier relationships into a single global wireless partner streamlined operations and removed the overhead of juggling separate portals and commitments.
The LinQView portal
LinQView provided the essential dashboard views and reports that let Connect2Go's technical team manage both the network and its devices in the field. Customizable reports and unlimited custom fields proved especially helpful for a constantly growing dealer base.
Results: Efficient, secure, and cost-effective at global scale
As Connect2Go's global wireless partner, NuvoLinQ has helped the company operate with more control and insight:
Hands-on control of wireless data through one portal to manage and streamline day-to-day operations.
NuvoLinQ's IoT data connectivity helps Connect2Go recognize patterns that are crucial to managing the business.
Static IP and QoS on a private network give Connect2Go the security posture its dealers depend on.
A single partner lets Connect2Go process wireless data efficiently, securely, and cost effectively as it scales.
What Connect2Go Says
NuvoLinQ, as our global wireless partner, has enabled us to recognize IoT patterns that are crucial to managing our business. NuvoLinQ's IoT data connectivity allows us to process efficiently, securely and cost effectively. As we continue to expand our Dealer network, we look forward to doing so in partnership with NuvoLinQ.
Looking Ahead: Growing the dealer network together
As Connect2Go continues to expand its global base of dealers, it expects to keep building on its partnership with NuvoLinQ, relying on a single, secure wireless backbone and the visibility of LinQView to support new products and markets.
Conclusion
Connect2Go's collaboration with NuvoLinQ shows how a private, secure wireless backbone, combined with single-pane visibility, can simplify operations for a global security provider. By consolidating carriers, enforcing a static-IP security baseline, and surfacing the IoT data patterns behind every device, NuvoLinQ helps Connect2Go scale its dealer network efficiently and securely.